Privacy Policy

1 Introduction

OMG333 (referred to herein as "we", "us", "our", or "the Platform") operates the online casino and sports betting platform accessible at omg333.cam. We are committed to protecting the privacy and personal data of all individuals who register accounts, visit our website, or interact with our services.

This Privacy Policy ("Policy") sets out in clear, structured terms how OMG333 collects, processes, stores, shares, and protects personal data relating to our users, referred to throughout this document as "you", "the User", or "Member". It applies to all personal data collected through omg333.cam, including data submitted during account registration, account usage, payment transactions, customer support interactions, and browsing activity on the Platform.

OMG333 takes its data protection obligations seriously. We do not sell personal data to third-party marketers, and we apply proportionate security measures to all personal information we hold. This Policy is reviewed and updated periodically; the effective date above reflects the most recent revision.

2 Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings defined below:

• "Personal Data" — any information that directly or indirectly identifies a living individual, including name, email address, date of birth, payment details, device identifiers, and IP addresses.
• "Processing" — any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure, or destruction.
• "Data Controller" — OMG333, the entity that determines the purposes and means of processing your personal data.
• "Data Processor" — a third party that processes personal data on behalf of OMG333, such as payment gateway providers or cloud infrastructure partners.
• "Cookies" — small text files placed on your device by a website to store session or preference information.
• "KYC" — Know Your Customer; the identity verification process conducted to confirm user identity and comply with applicable anti-money laundering obligations.
• "Third Party" — any individual, company, or organisation other than you and OMG333.

3 Data We Collect

OMG333 collects personal data through several distinct channels. The categories of data we collect are described below:

3.1 Registration Data

When you create an Account on the OMG333 Platform, we collect the personal information you provide, which typically includes:

• Full legal name
• Date of birth (to verify age eligibility of 21 years or above)
• Email address
• Mobile phone number
• Residential address
• Username and encrypted password

3.2 KYC / Identity Verification Data

To comply with our identity verification obligations and to protect our members from fraud, we may request and collect:

• Copies of government-issued identity documents (e.g., Malaysian MyKad, driver's licence, or passport)
• Proof of residential address (e.g., utility bill, bank statement dated within three months)
• Selfie photograph or video confirmation
• Proof of payment method ownership (e.g., screenshot of registered e-wallet or bank account)

3.3 Financial & Transaction Data

In connection with deposits and withdrawals processed via our supported Malaysian payment channels — including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, and bank wire — we collect:

• Payment method type and identifier (e.g., masked account number, e-wallet ID)
• Transaction amounts, dates, and reference numbers
• Currency denomination (MYR)
• Transaction history associated with your Account

3.4 Technical & Usage Data

When you visit or interact with the OMG333 Platform, we automatically collect certain technical data, including:

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Pages visited, games played, and time spent on the Platform
• Session duration and login timestamps
• Referral source (where you navigated from prior to reaching omg333.cam)

3.5 Communications Data

If you contact our customer support team via live chat or email, we retain records of those communications, including the content of your messages and any attachments submitted, to assist with dispute resolution and service improvement.

3.6 Responsible Gambling Data

Where you choose to set deposit limits, activate a cooling-off period, or request self-exclusion through the Platform's responsible gambling tools, we record these preferences and the dates on which they were applied, to ensure compliance with your instructions.

4 How We Use Your Data

OMG333 uses the personal data we collect for the following purposes:

OMG333 will not use your personal data for purposes materially different from those listed above without providing prior notice and, where required, obtaining your consent.

5 Legal Basis for Processing

OMG333 processes personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to perform the contract between you and OMG333 — including account management, payment processing, and service delivery.
• Legal Obligation: Processing necessary to comply with applicable legal and regulatory requirements, including KYC identity verification, anti-money laundering obligations, and age restriction enforcement.
• Legitimate Interests: Processing for purposes of fraud detection, platform security, responsible gambling monitoring, and internal analytics, where these interests are not overridden by your fundamental rights and interests.
• Consent: Processing for the purpose of sending you marketing communications about promotions, bonuses, and platform news, where you have provided explicit consent. You may withdraw this consent at any time as described in Section 10.

6 Data Sharing & Disclosure

OMG333 does not sell, rent, or trade your personal data to third-party marketers or unaffiliated businesses. We may share your personal data with the following categories of recipients, strictly to the extent necessary for the purposes described in this Policy:

6.1 Payment Service Providers

We share transaction-related data with our payment processing partners — including the operators of Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong — to facilitate the processing of deposits and withdrawals made through your Account. These providers process data under their own privacy frameworks and applicable financial regulations.

6.2 KYC & Identity Verification Partners

Where we engage third-party verification services to assist with identity document checks, those service providers will process the relevant KYC data on our behalf under confidentiality obligations and data processing agreements.

6.3 Game Content Providers

Third-party game studios and live casino operators whose content appears on the OMG333 Platform may receive aggregated, anonymised game session data. No directly identifiable personal data is shared with game providers unless required for live casino participation or dispute resolution.

6.4 Legal & Regulatory Authorities

OMG333 may disclose personal data to relevant authorities where required to do so by applicable law, court order, or legitimate regulatory request, including in connection with fraud investigations, anti-money laundering enquiries, or law enforcement requests.

6.5 Corporate Transactions

In the event of a merger, acquisition, or restructuring of OMG333's business, personal data held by the Platform may be transferred to the acquiring entity as part of that transaction, subject to equivalent privacy protections being in place.

7 Cookies & Tracking Technologies

The OMG333 Platform uses cookies and similar tracking technologies to enable core functionality, analyse usage patterns, and deliver a consistent experience across sessions. The categories of cookies we use are as follows:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in during your visit and security tokens. These cannot be disabled without affecting core Platform functionality.
• Functional Cookies: Store your preferences such as language settings, game display preferences, and notification choices, so you do not need to re-configure them on each visit.
• Analytical Cookies: Used to understand how users navigate the Platform, which features are most used, and where performance improvements may be beneficial. Data collected through analytical cookies is aggregated and anonymised wherever practicable.

You may manage or restrict cookie use through your browser's privacy settings. Note that disabling strictly necessary cookies will prevent you from accessing core Platform features including account login and gameplay.

8 Data Retention

OMG333 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. General retention guidelines are as follows:

• Account Data: Retained for the duration of your active Account, and for a minimum of five (5) years following account closure, to satisfy anti-money laundering record-keeping obligations.
• KYC Documents: Retained in accordance with applicable regulatory requirements, typically for a period of five (5) years from the date of verification or account closure, whichever is later.
• Transaction Records: Retained for a minimum of five (5) years in compliance with financial record-keeping requirements.
• Communications Data: Customer support correspondence is retained for up to three (3) years following the resolution of the relevant matter.
• Technical & Usage Data: Retained in aggregate or anonymised form for analytical purposes; identifiable session data is typically purged within 12 months.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

9 Data Security

OMG333 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, or disclosure. Our security infrastructure includes:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encrypted storage of sensitive account credentials, with passwords hashed using industry-standard algorithms — plain-text password storage is never used.
• Two-factor authentication (2FA) available for all registered accounts.
• Access controls limiting internal data access to authorised personnel on a strict need-to-know basis.
• Regular security assessments of Platform infrastructure and third-party integrations.
• Dedicated fraud monitoring and anomaly detection systems operating continuously.

10 Your Rights

As a data subject, you hold the following rights in relation to the personal data OMG333 holds about you. To exercise any of these rights, please contact our support team as described in Section 15:

• Right of Access: You may request a copy of the personal data OMG333 holds about you, together with information about how it is being processed.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data held in your Account. You may also update many of your account details directly through your Account settings.
• Right to Erasure: You may request deletion of your personal data in certain circumstances, subject to OMG333's overriding legal obligations — including regulatory record-keeping requirements that may prevent full erasure during the applicable retention period.
• Right to Restrict Processing: You may request that OMG333 restricts processing of your personal data in specified circumstances, for example while the accuracy of data is disputed.
• Right to Data Portability: Where processing is based on your consent or a contractual relationship, and is carried out by automated means, you may request your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You may object to processing of your personal data based on legitimate interests, and to the use of your data for direct marketing purposes. Marketing communications can be opted out of at any time by contacting support.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

OMG333 aims to respond to all data rights requests within thirty (30) calendar days. In cases of complexity or volume, this period may be extended by up to an additional sixty (60) days, with prior notification.

11 Minors & Age Restriction

The OMG333 Platform is strictly intended for persons aged 21 years and above. We do not knowingly collect, process, or store personal data belonging to individuals under the age of 21. Age verification is conducted as part of the registration and KYC process.

If OMG333 becomes aware that personal data has been inadvertently collected from an individual who is under 21 years of age, we will take immediate steps to delete that data, close the relevant Account, and return any deposited funds to the originating payment method where reasonably practicable. If you believe a person under 21 may have registered an Account on the Platform, please contact us immediately as described in Section 15.

12 Third-Party Services

The OMG333 Platform integrates with third-party services — including game providers, payment processors, and technical infrastructure providers. These third parties operate under their own privacy policies and data protection obligations. OMG333 enters into appropriate data processing agreements with third-party processors to ensure they handle personal data in a manner consistent with this Policy.

OMG333 is not responsible for the privacy practices of third-party platforms, websites, or services that may be referenced or linked from the Platform. We strongly encourage you to review the privacy policies of any third-party services you interact with in connection with your use of omg333.

13 International Data Transfers

In providing our services, OMG333 and its service providers may transfer personal data to, and process it in, countries other than the country in which it was originally collected. Where personal data is transferred internationally, OMG333 ensures that appropriate safeguards are in place — such as contractual clauses, data processing agreements, or equivalent legal mechanisms — to maintain the protections described in this Policy and consistent with applicable data protection standards.

14 Policy Amendments

OMG333 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable laws, or Platform features. Where changes are material, we will endeavour to provide notice to registered Account holders via email or a prominent Platform notification prior to the revised Policy taking effect.

The "Last Updated" date at the top of this document reflects the most recent revision. Your continued use of the OMG333 Platform following any update to this Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.

15 Contact Us

If you have any questions about this Privacy Policy, wish to exercise a data rights request, or have concerns about how OMG333 handles your personal information, please contact our support team using the details below.

For concerns relating to self-exclusion, deposit limits, or responsible gambling tools, please visit our dedicated Responsible Gambling page for full guidance and available support resources.